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Welcome To Giles Subaru
Giles Subaru, located at 100 Town Center Pkwy in Lafayette, LA, is a standout dealership dedicated to providing an exceptional car-buying experience. Customers rave about the friendly and professional staff, who prioritize transparency and comfort throughout the process. With personalized attention from team members like Kayla and Zane, clients feel well-informed and valued. The inviting atmosphere enhances the experience, making it particularly memorable for first-time buyers. Whether for routine service or a new vehicle purchase, Giles Subaru consistently impresses, creating lasting relationships with customers and solidifying its reputation as a trusted dealership in Acadiana.
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About
Giles Subaru
Welcome to the world of Giles Subaru, a distinguished name in automotive excellence located at 100 Town Center Pkwy, Lafayette, LA 70503, United States. With an unwavering commitment to customer satisfaction, Giles Subaru has carved a niche for itself in Acadiana, renowned for its friendly and professional service.
As I stepped into their meticulously detailed showroom, I was greeted by a warm atmosphere that felt welcoming. The available service bays showcased a level of transparency and care that is rarely seen in the automotive industry. Customers rave about the exceptional service here, as evidenced by glowing reviews from patrons like Gary Smith, who moved back to the area and instantly recognized the friendly vibe of the staff.
The customer experience is truly a top priority at Giles Subaru. One highlighted story comes from Mallory Mullican who described her first car-buying experience as smooth and informative, thanks to the knowledgeable team members like Tiffany, Kip, and Coty. Such personalized attention not only ensures customers feel comfortable but also fosters a lasting relationship with the brand.
It’s clear that the staff at Giles Subaru not only aims to sell cars but also to build relationships. Zane’s professional demeanor ensures that potential buyers feel at ease as he expertly explains various vehicle features, creating a pressure-free environment for decision-making. This is a sentiment echoed by peyton trascher, who praised the entire process as seamless and enjoyable.
The commitment to exceptional service extends all the way to families, as illustrated by Jeremy Romero. He shared how the team went above and beyond to make his daughter’s first car purchase memorable, emphasizing the personalized support received throughout the buying journey. Each step, from selecting the vehicle to discussing financing options, was handled with patience and extensive knowledge, making the entire experience both enjoyable and stress-free.
In a place where every customer is treated like family, Giles Subaru shines as a beacon of customer-focused automobile service. Whether you’re shopping for a new vehicle or just need a simple oil change, the team here is ready to cater to your needs with a smile. I look forward to my next visit, as I, too, hope to become a Subaru owner for life! Consider stopping by Giles Subaru, where quality service and customer satisfaction drive their mission.
People talk
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“ Just moved back to Acadiana so i knew about Giles Subaru. Staff is extremely friendly, professional and helpful. Stop in to make a appointment for a oil change. Service staff made it extremely easy. The showroom extremely detailed with the service bays. Looking forward on getting my next Subaru once this lease expires. ”
“ This was my first car buying experience and I couldn’t have been more pleased! The whole team that I worked with, Tiffany, Kip, and Coty, were all so helpful every step of the way. They worked with me and explained everything in depth ensuring I felt comfortable in everything and knew what I was signing. The experience with the team alone made me a Subaru owner for life! So happy with the car and the team! ”
“ Zane was a pleasure to work with. He was very professional and didn’t make me feel pressured at any point. He knew the car inside and out, explaining all the features clearly. The whole process was smooth and quick, and I felt completely at ease the entire time. I’d definitely recommend Zane and Giles Subaru to anyone looking for a great car-buying experience. 10/10 experience. ”
“ Kayla went above and beyond to meet all my needs. I will recommend her to anybody. She’s so nice down to earth and funny. And she made the process easy thank you again, Kayla. PS she deserve a bonus lol ”
“ Best Experience and great atmosphere!! My wife and I recently shopped with my daughter for her first car and we cant say enough about how welcoming the team at Giles Subaru made us! We were greeted by the Sales Manager (Chris) who listened to our needs put us working with one of their Sales Consultant (Kayla). Kayla was great, she helped her to find the right vehicle, answered all our questions and provided info on the vehicles. Once she decided on a car they set us up with their Financing Manager(Dennis), he discussed options for payment and warranties and was patient and informative making that part of the process stress free. Chris and Kayla even checked in with us before we drove off in the new car. Really made my daughters first big purchase a positive experience. Great Job!! Definitely recommend!! ”
“ We didn’t end up buying our car from here simply because of our picky needs BUT the two days that we did work with this dealership we worked with Amelia and she was beyond amazing and helpful. We worked with many salespeople when finding a car and she was without a doubt the best. The next time I need a car I will 100% go straight to Amelia. ”
“ I feel so lucky to have found the deal I did at Giles Subaru! Amelia was absolutely amazing—her patience, kindness, and attention to detail made the entire process seamless. I’ll definitely be coming back when I’m in the market for another car. Everyone at the dealership was incredibly friendly and welcoming (Thank you Brandon), offering not just great service but also valuable business advice (Thank you Tiffany Babb). Their involvement in the community truly sets them apart. I couldn’t have asked for a better experience for my first car purchase. Thank you all so much! ”
“ Mrs. Tiffany, Mr. Jake and Mr. Kip, I am truly blessed to have met you guys. The time, effort and patience that you showed me is more than I could have asked for. Thank you from the bottom of my heart for everything you did in helping me purchase my vehicle. I can't express how grateful I am for such an Amazing team. Stay blessed. You will always be number one. You're all the true meaning of customer service representatives. ”